Shipping Policy

Shipping Costs & Delivery Times

Standard orders must be placed by 11:59 PM PT to start processing on the next day. Processing time usually takes 1 business day and orders will arrive within 5 - 10 business days from when the order is processed. Expedited orders must be placed by 12:00 PM PT to start processing the same day and will arrive based on the transit time of the selected service. Delivery times are based on orders placed between Monday – Friday.

Shipping Method Costs Total Delivery Time

(including processing time)

USA orders $0 5 - 10 business days
PR, other U.S. territories, CAN orders $45 5 - 10 business days

Orders must be placed by 11:59pm PT Monday – Friday to start processing on the same day. Processing time usually takes 1 business day. Delivery times are based on orders placed between Monday – Friday. shopvinegarden.com offers FREE STANDARD SHIPPING on all U.S. merchandise orders (excluding taxes). U.S. orders always ship for free—no promotion code needed.

P.O. Box

If you are shipping to a U.S. P.O. Box, we offer USPS Priority free on all U.S. orders.

International Shipping

Vinegarden offers a flat rate international shipping cost of $45. Orders to U.S. territories including American Samoa, Guam, Northern Mariana Islands, Puerto Rico, and the Virgin Islands are considered international and will be charged the international flat rate for shipping. International Orders may be subject to import taxes, customs duties and fees levied by your country’s customs department upon arrival. When ordering from shopvinegarden.com, the recipient of the shipment is the importer of record and is responsible for any of these import fees, as well as complying with all laws and regulations of the destination country. Vinegarden does not collect duties and taxes, and cannot predict what your particular charges may be. Customs policies vary widely from country to country, so please contact your local customs office for more information.

Orders must be placed by 14:00 (2:00PM) GMT to start processing on the same day. If an order is placed after the deadline, it will be processed the next business day. All orders ship Monday - Friday, excluding federal holidays within the United States.

APO/FPO/DPO Military Addresses

All shipments to APO, FPO, and DPO addresses are sent via USPS Priority. Due to military handling time, delivery to some destinations may take up to 21 days.

Multiple Shipping Addresses

At this time, we can only ship to one address per order. To ship to multiple addresses, contact Customer Service for assistance.

Business Days & Holidays

All orders ship Monday - Friday, excluding federal holidays within the United States. For Standard Shipping: orders must be placed by 11:59pm Pacific Time (PT) to be processed on the same business day otherwise it will be processed the next day.

Packages do not ship from our distribution centers on the following holidays:

New Year's Day

Easter

Memorial Day

4th of July

Labor Day

Thanksgiving

Christmas

Tracking Orders

Once your order ships (within 1-3 business days of placing your order), a tracking number will be provided to you via FEDEX. If you have not received tracking information, please contact customer service within 48 hours of when the order is placed.